Thank you for supporting New Mexico Rising! Below are our policies on shipping and returns to ensure a smooth experience for you.

Shipping

Processing Time:

Orders are processed within 2-5 business days.

Shipping Methods:

We offer standard and expedited shipping options.

Domestic Shipping:

Standard: 5-7 business days

Expedited: 2-3 business days

International Shipping:

Delivery times vary by destination.

Tracking:

You'll receive a tracking number via email once your order is dispatched.

Returns

Return Policy:

We accept returns within 30 days of delivery. Items must be unused, in the original packaging.

Non-Returnable Items:

Custom merchandise

Items marked as 'Final Sale'

Free or promotional items

Steps to Return:

Contact us via email to initiate the return process.

Mail the item to our return address.

Upon receipt and inspection, we'll process your refund.

Exchanges:

We only replace items if they are defective or damaged.

FAQs

Q: How can I track my order?

A: A tracking number will be sent to your email upon dispatch.

Q: What if my item is damaged?

A: Contact us immediately for an exchange or refund.

Contact Us

For further queries, feel free to reach out through our 'Contact Us' page or email us directly.